Key Course Objectives

  • Understand Help Desk Functions

    Review the self-service functionality required by help desk personnel and IT support teams to create and manage user accounts for their organization’s authorized end users.

  • Understand Auditor Functions

    Review the self-service reporting functionality required by privacy/compliance officers and/or support staff to review patient health record accesses and activities by their organization’s authorized end users.

  • Identify Available Documentation

    Learn where to find useful information, reference materials, and additional support for both the Help Desk and Auditor user roles.

Course Curriculum Overview

Preview the chapters and lessons included in this course

  • 1

    HealthInfoNet's Help Desk & Auditor User Roles

    • HealthInfoNet's Help Desk & Auditor User Roles
  • 2

    Overview of HealthInfoNet's Help Desk User Role

    • Overview of HealthInfoNet's Help Desk User Role
  • 3

    Overview of HealthInfoNet's Auditor User Role

    • Overview of HealthInfoNet's Auditor User Role
  • 4

    Supporting Documentation & Reference Materials

    • Supporting Documentation & Reference Materials

Start Learning

Begin using the Help Desk and Auditor user roles at your organization!

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